Email [email protected] as soon as possible with your order number and Cancel order in the subject line.

We process orders quickly, usually within 1 to 3 business days, and orders placed before 1 PM CST may ship the same day. So the sooner you write, the more likely we can catch it.

If your order has not yet been fulfilled, we will cancel it and refund you in full to your original payment method.

If it has already shipped, we cannot recall it. If the order then arrives damaged, defective, or not as described, our Refund Guarantee still applies and we will replace it or refund you.

To cancel a subscription rather than a single order, see How do I cancel my membership/subscription?