Our products are cosmetics, so for hygiene reasons we cannot accept opened or used items back. All sales are final, except for items that arrive damaged, defective, or not as described, and except where the law requires otherwise.

If something arrived wrong: email [email protected] within 30 days of delivery with your order number and a photo. We will replace it or refund the full product price plus the original shipping for that item. In most cases you will not need to return anything to us.

There is no returns portal and no label to print, because we do not ask you to ship items back.

Refunds are issued to your original payment method, usually within 5 to 10 business days of approval.

Not sure about a shade? Message us before you order. We would rather help you choose than have you receive something that is not right.