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Products FAQs

Where Can I Find FAQs For Certain Caroline Winters Product?

Each Caroline Winters product has FAQs right under the product overview. Make sure you're on the product page and scroll down a little. Find the question you're interested in and click the arrow to see the answer. If the FAQs did not help, kindly con

Find your shade

Choosing colour online is the hardest part of buying makeup you cannot swatch. Here is how to get it right the first time. START WITH WHAT ALREADY WORKS. The fastest route is not a colour theory lesson. Look at the lip or blush you reach for most oft

Which Luxe Contour Trio is for you

Each Luxe Contour Trio is three full-size Luxe Contour Lip Liners, chosen around one colour story. All four trios are $96, which is exactly what the three liners cost bought separately at $32 each. You are choosing a trio for the colour story and the

How to apply

LUXE CONTOUR LIP LINER. Start at the centre of your top lip and work outward in short strokes rather than one long line. Line first, then fill the whole lip before adding gloss or lipstick. Filling the lip rather than only outlining it is what stops

What's in it, in plain English

The complete ingredient list for every shade is on each product page, under INGREDIENTS. Nothing is hidden and nothing is summarised. We publish the full list shade by shade, because two shades of the same product do not always contain the same ingre

Sensitivity and patch testing

Everyone's skin is different, and a product that suits most people can still not suit you. We would rather tell you that plainly than promise otherwise. BEFORE FIRST USE, especially if you react easily, apply a small amount to the inside of your fore

Which mascara is which

We sell Double Effect Mascara in two forms, and the difference is the packaging rather than the formula. DOUBLE EFFECT MASCARA, $44. The mascara. This is the one to buy if you want it to wear. DOUBLE EFFECT MASCARA, THE TYRANT EDITION, $249. The same

Build a look

What works together, if you would rather not assemble it yourself. These are starting points, not rules. THE FIVE MINUTE FACE. Bronzing Powder, then Powder Blush, then Illuminating Highlighter. Warmth, colour, light, in that order. THE LIP, DONE PROP

Buying a gift

Buying makeup for someone else is mostly a question of how much you know about what they wear. IF YOU KNOW THEIR SHADES, a single product is a better gift than a set. The Luxe Contour Lip Liner is $32, Magnetic Lashes are $20, and Glass Shadow is $32

What goes with what

Most of what makes makeup look good is the tool you put it on with. These are the pairings worth having, and none of them is expensive. If you wear the Double Effect Mascara. The Eyelash Curler at $24 is the one to add. Curl first, then mascara, neve

When to replace what you own

Makeup does not last forever, and the honest answer to how long yours has left is printed on the carton rather than on a website. Find the small open jar symbol. It is on the carton of every product, and it has a number and the letter M inside it, li

Which case is which

We make four cases and they look more alike online than they are in your hand. They are built for different jobs, so here is how to pick, and what each one is actually for. The Dune Case, $86, white or brown. Water-resistant neoprene with a cushioned